Unsere Standorte in Deutschland

Remember when we were young, and dinosaurs stalked the earth, we were taught that computers could die and, thus, we should back up our data (on countless floppy disks). It was a tedious chore and procrastination regularly came calling. Technological improvements made it even easier to ignore. Take a look at other reviews and it becomes clear that a lot of people are relying on luck, including me. Luck is not a plan.As I have a small SDD in my laptop, I keep work and non-work files on two different (spinning disk) external hard drives.The Verbatim, which might be 10 years old, was turning off on its own for a few months. Disconnecting and plugging it back in would turn it back on, no problem. MS would do a scan and find nothing to fix. In the back of my mind, I knew that I should be backing up both drives but every month other frivolities, like food, would empty my wallet so I put off buying a big SSD.Then, one day, it would not open and invited me to reformat the drive. I knew that would wipe out everything, which went from decades of digital pictures to tax returns for myself and some friends. I called Verbatim and they recommended Secure Data.Now good luck is back on track as I was connected with a fabulous Account Rep (Eric Fisher) who patiently walked me through the process and whose very demeanor calmed my anxiety over the potential loss of irreplaceable data. I was delighted to learn that SDR has their own lab only two hours from where I live.He was especially patient when my wife (who has mixed dementia) repeatedly demanded my attention.Once the initial scan was done, Eric perhaps anticipated that I might be shocked by the price. And, if that is what he was thinking, he was not wrong as it was Cdn $2300. Shocking, yes, but worth every penny now that I am back in possession of ALL of my files as some of that data is priceless.As we learn more from our mistakes than we do our successes, backing up data from both of my external hard drives is now a daily habit (another C$350 spent on a 2Tb SSD making that a lot easier than it was 35 years ago when I a PS II landed on my desk).In my work I deal with a lot of Client Services people and most of them have the right personality for the job (which is problem solving 99% of the time). Eric stands out and whether it is his natural personality and ability or good training or a combination of both, he is a great asset to SDR. My hope would be that a big chunk of the "learnin''money" that I spent will be going his way.Michael J. NorrisBelleville, Ontario, Canada

I am a wedding photographer who had all his recent weddings on a drive. this drive failed on me, and Jonathan Nguyen was extremely helpful in everything that I needed help on. He gave quick and concise instructions and was able to get my severely failed drive back to me with all the data within a few weeks, I was able to resume all my work as planned thankfully. Extremely grateful for him, as my entire business was jeopardized by the poor quality of drives I had.

My HP laptop''s hard drive was physically broken. Secure Data Recovery was able to rebuild the drive in their cleanroom lab and recover 95% of my data, including all my documents and pictures. I selected the economy option for recovery, and the work was completed within two weeks. Timothy Rutan answered all my questions with patience, promptness, and professionalism. I recommend Secure Data Recovery for anyone who needs to recover lost data. Their processes are straightforward and transparent, and they get the job done!